Please click here to download a copy of the 2010-2011 Monarch School Parent Satisfaction Survey or the Monarch Preschool Parent Satisfaction Survey.
____________________________________________________________________________________________________________________________________
The 2010-2011 Monarch School Parent Satisfaction Survey was mailed to approximately 98 Monarch families (day school and preschool). Monarch received 34 completed surveys or approximately 35% of the total.
The results below are based on the 34 completed surveys. Please note: some parents opted not to answer certain questions and some opted to provide more than one answer (even if only one was requested), hence the reason the total number of responses per question may not equal 34.
Overall Improvement:
Question 13: Families were asked to rate their children’s overall improvement this school year by indicating whether it was higher or lower than expected.
Out of 34 total responses, 88% (30 families) indicated “Significantly Higher” or “Higher” or "Met My Expectations."
Overall Satisfaction:
Question 14: Families were asked to rate their level of satisfaction with the services received by their children during this academic year at Monarch School.
Out of 34 total responses, 94% (32 families) indicated “Excellent” or “Good.”
Communication Effectiveness:
In an effort to gauge the effectiveness of communication between Monarch staff and its parents, families were asked to rate 8 statements:
- Question 5: Out of 34 total responses, 100% (34 families) indicated they “Agree” the staff acted in a professional manner.
- Question 6: Out of 33 total responses, 82% (27 families) indicated they “Agree” the staff helped them understand their child's needs.
- Question 7: Out of 34 total responses, 97% (33 families) indicated they “Agree” the staff explained the goals and objectives of their child’s program.
- Question 8: Out of 33 total responses, 91% (30 families) indicated they “Agree” the staff regularly communicated with them about their child’s performance and progress.
- Question 9: Out of 34 total responses, 97% (33 families) indicated they “Agree” they had an opportunity to share ideas, concerns and goals for their child.
- Question 10: Out of 34 total responses, 94% (32 families) indicated they “Agree” the team staffings effectively helped them understand their child’s program.
- Question 11: Out of 34 total responses, 91% (31 families) indicated they “Agree” their child enjoyed his/her experiences at Monarch School.
- Question 12: Out of 33 total responses, 94% (31 families) indicated they “Agree” their child benefited from his/her experiences at Monarch School
Anecdotal Comments:
"We are extremely thankful that [our child] attends Monarch and we look forward to what next year brings for him. Since he started, we have a [child] who talks, is very creative, tends to pretend play, and has come a long way. Thank you!"
"[Our child] had an extremely great year. The team that worked with him was excellent. There was a lot of communication among the team members, and they "got it" on how to work with [our child]. He looks forward to school."
"I have seen [my child] grow and change more in his brief time at Monarch than at two years of home school! I wouldn't change a thing."
"Your staff and programming are awesome. Thanks so much!"
"Staff is great! Very knowledgeable and caring."
"We Love Monarch - very pleased! Thank you!"
"We are thankful for Monarch staff. You're providing a wonderful and needed service for autism."
"The program at the Preschool is wonderful! That staff is very caring and knowledgeable about the needs of a child with autism!!"
"I think the staff did an excellent job and I'm very pleased."
