Please click here to download a copy of the 2009-2010 Monarch School Parent Satisfaction Survey or the Monarch Preschool Parent Satisfaction Survey.
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The 2009-2010 Monarch School Parent Satisfaction Survey was mailed to approximately 85 Monarch families (day school and preschool). Monarch received 33 completed surveys or approximately 39% of the total.
The results below are based on the 33 completed surveys. Please note: some parents opted not to answer certain questions and some opted to provide more than one answer (even if only one was requested), hence the reason the total number of responses per question may not equal 33.
Overall Improvement:
Question 13: Families were asked to rate their children’s overall improvement this school year by indicating whether it was higher or lower than expected.
Out of 32 total responses, 94% (30 families) indicated “Significantly Higher” or “Higher” or "Met My Expectations."
Overall Satisfaction:
Question 14: Families were asked to rate their level of satisfaction with the services received by their children during this academic year at Monarch School.
Out of 33 total responses, 100% (33 families) indicated “Excellent” or “Good.”
Communication Effectiveness:
In an effort to gauge the effectiveness of communication between Monarch staff and its parents, families were asked to rate 8 statements:
- Question 5: Out of 33 total responses, 100% (33 families) indicated they “Agree” the staff acted in a professional manner.
- Question 6: Out of 33 total responses, 94% (31 families) indicated they “Agree” the staff helped them understand their child's needs.
- Question 7: Out of 33 total responses, 97% (32 families) indicated they “Agree” the staff explained the goals and objectives of their child’s program.
- Question 8: Out of 33 total responses, 91% (30 families) indicated they “Agree” the staff regularly communicated with them about their child’s performance and progress.
- Question 9: Out of 33 total responses, 97% (32 families) indicated they “Agree” they had an opportunity to share ideas, concerns and goals for their child.
- Question 10: Out of 32 total responses, 97% (31 families) indicated they “Agree” the team staffings effectively helped them understand their child’s program.
- Question 11: Out of 32 total responses, 97% (31 families) indicated they “Agree” their child enjoyed his/her experiences at Monarch School.
- Question 12: Out of 32 total responses, 97% (31 families) indicated they “Agree” their child benefited from his/her experiences at Monarch School
Anecdotal Comments:
"We have always been very pleased with the level of communication and response from everyone at Monarch. Your help has been tremendous and very reassuring to [us], and we look forward to the MTEP program and [our child's] future. Thank you again."
"I am so grateful that your school exists. You have a wonderful program. I wish I could have transferred [my child] to your program sooner."
"We are very happy with our child's experience at Monarch School. Keep up the good work."
"This has been the most amazing gift our family has ever experienced! [Our son] has done amazingly and even though he has his moments due to puberty probably - I always have an excellent time with him when I visit and he is always good in public now!"
"The daily sheets are key - we read them after school everyday to see how he was at school. The email accessibility is very helpful too. We are so happy he will back in 2010-2011 again too!"
"We can say that our daughter hasn't ever attended a better school program, and that the staff at Monarch far exceeded our expectations in terms of their ability to help her. They were incredibly professional and competent, up-to-date and innovative in their planning and implementation, and above all, caring, kind and good sports. Monarch School embodies a wonderful blend of setting a high bar and standard in a genuinely happy setting. We are sincerely grateful for the opportunity that our daughter had there."
